Tri County Credit Union is committed to making available financial products and services that
will enable members to meet their financial needs and reach their
financial goals. The following privacy policy has been developed
because we recognize that whether individuals are an existing member
are considering a relationship with us, they have an interest in how we
collect, retain, and use personal information.
Collection
When individuals apply for an account, loan or service with us, we
collect personal information in order to process their application. We
will collect only the personal information that is necessary for the
purpose of serving their financial needs and administering their
account relationships.
Retention
Our credit union will maintain strong security controls to ensure that
member information in our files and computers is protected. Where
appropriate, we will use security coding techniques to protect against
unauthorized access to personal information in order to maintain
accuracy and integrity of communications and transactions. Our
employees follow a strict confidentiality standard. Employee access to
member information is authorized for business purposes only.
As a member of our credit union, members will always have the
opportunity to review their information and make necessary changes to
verify that our records are complete and accurate. Members also have a
responsibility, as a credit union member, to safeguard their financial
information. We encourage every member to use caution when giving their
account number to a third party and never reveal any passwords.
Usage and Sharing
Member financial and non-financial information, including but not
limited to account balances, transactions, loan details and member
personal identification information may be released to the member and
any joint owner, co-maker or co-signer. Release of information to
anyone other than the individuals associated with the account is
prohibited, unless the credit union receives prior authorization from
the member; is required to do so by law or when we partner with other
businesses to offer new products or services. The credit union will
partner only with businesses that follow strict confidentiality
requirements. Under no circumstances will we authorize these firms to
charge their account without their written consent, and we will not
sell member information to telemarketing firms. Members may elect to
keep their information from being shared with our business partners by
notifying us in writing. At least once a year, we will remind all
members of their right to choose.
Online Privacy
When members visit our website, www.Tri-County.org:
Tri-County Credit Union respects your right to privacy. When you visit our
website, you may be providing information to Tri-County Credit Union on
two different levels: anonymous statistics collected as you browse the
site and personal information you knowingly give us.
Tri-County Credit Union would like to assure you that we do not:
- collect personal information from you unless you provide it
to us, or
- provide or sell the names and addresses of our members and
site users to outside parties.
Tri-County Credit Union does:
- safeguard members’ and site users’ information from
unauthorized access, and
- maintain the confidentiality of member information which you
provide to us.
As
you browse our site, our web server may collect information about your
visit, not about you personally. Via web server logs, we monitor
statistics such as:
- how many people visit our site,
- from which domains our visitors come (such as “aol.com”),
and
- which browsers people use to visit our site.
To
provide our members with access to their accounts, we offer PCbranch,
our interactive home banking system. PCbranch uses an industry standard
firewall to secure member data stored on our systems from penetration
by unauthorized parties. The firewall serves as a control point to stop
invasive data from entering our systems and assuring that only
authorized data leaves our systems. We require that members set up
their own password when signing on to PCbranch. Members can help
maintain the security of their online banking session by not sharing
their password with anyone, by changing their password regularly and by
remembering to sign off.
When members send us e-mail containing personal
information, we will retain the content of the e-mail, their e-mail
address, and our response in order to handle their request, follow up
on suggestions or complaints or to improve the level of service we
provide. E-mail may not be secure against interception by unauthorized
individuals. Therefore, we encourage members to communicate personal
information by other means.
Important Information About Procedures For Opening A New Account
To help the government fight the funding of terrorism and money
laundering activities, Federal law requires all financial institutions
to obtain, verify, and record information that identifies each person
who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of
birth and other information that will allow us to identify you. We may
also ask to see your driver's license or other identifying documents.